Using a Qualitative Approach to Better Understand Why People Are (Un)willing to Participate in Smartphone App Data Collection

11th Conference of the European Survey Research Association (ESRA)
,
Utrecht
,
14/07/2025 - 18/07/2025
,
2025

Wenz, Alexander, Wai Tak Tung

While smartphones have become promising tools for collecting digital behavioral, sensor, and survey data in the social sciences, the recruitment of study participants who are willing to install a smartphone app and fully participate throughout the study period remains a challenge. Previous research has experimented with various approaches to increase study participation and adherence, but with moderate success at most. In this paper, we report the results from qualitative in-depth interviews to better understand the mechanisms underlying the decision to participate in smartphone app data collection. The interviews are supported by a semi-structured discussion guide and conducted among individuals with different sociodemographic characteristics (age, gender, educational attainment) and varying levels of smartphone skills. The study aims to address the following questions: • Which potential difficulties and risks do individuals perceive in smartphone-based data collection? How do individuals perceive the collection of different forms of data, in particular survey, GPS, Internet browsing, and app usage data? • Under which conditions might individuals be more willing to participate and adhere in smartphone-based research? • Which strategies to increase participation and adherence might work best for whom? Which strategies might work best for underrepresented groups?